Contact DéLa Já Candles & Wax Melts
Have a question about an order, shipping, local pickup, or a custom request? Send us a message below or email us — we typically reply within 1–2 business days.

Email
[email protected]

Studio Location
Great Falls, SC 29055 (online orders + local pickup by arrangement)

Customer Care Hours
Mon–Fri: 10am–5pm
Sat–Sun: 11am–4pm

Helpful Links

• Shipping & Local Pickup Policy

• Returns & Refunds Policy

• Terms & Conditions

• Wholesale Policy

FAQ
When will my order ship?
Most orders ship in 3–5 business days (made-to-order items may take longer). Tracking is emailed as soon as your package ships.

Do you offer local pickup/delivery?
Yes — local orders are prepared within 3 days, and we’ll email you to schedule pickup or delivery.

Do you offer custom candles?
Sometimes! Email us with your idea and timeline at [email protected].

How do I get the best burn from my candle?
Trim wick to ¼ inch before each burn and let the wax melt edge-to-edge on the first burn